Balancing privacy and collaboration: The secure transparency approach

Written by Victoria Bush

01.13.2025

Schools today face the complex challenge of supporting students’ academic, physical, and emotional wellbeing while navigating strict privacy regulations. Pete Russell, CEO of August Schools, recently joined the Talking Technology with ATLIS podcast to discuss Secure Transparency, a new approach to balancing two critical needs: protecting sensitive student information and enabling effective collaboration among student support teams. By bridging this gap, Secure Transparency empowers educators to work together seamlessly without compromising student data privacy.

The Challenge of Privacy and Collaboration

Strict privacy laws like FERPA and HIPAA are essential for protecting student data, but as a precaution, schools often build silos that prevent the type of collaboration that student support teams need to do their best work. For example, there’s a student who frequently visits the nurse’s office with stomach aches. The underlying cause of the stomach aches is anxiety, but without a clear process for sharing information, the nurse and counselor might never connect the dots, leaving the underlying issue unresolved.

Secure Transparency tackles this dilemma head-on. By creating controlled and purposeful channels for data sharing, August Schools enables counselors, nurses, and learning specialists to collaborate effectively while safeguarding sensitive information. With time-bound, role-specific access to data, this approach fosters a culture of shared responsibility for student wellbeing.

The "Concentric Circles of Trust" Model

The foundation of Secure Transparency is what we call "concentric circles of trust." At its core, this model ensures that only the right people have access to specific data, and only when they need it. When circles intersect, such as between a nurse and a counselor, secure channels facilitate communication that respects privacy while driving informed decisions. This model moves schools beyond the “data silos” that often prevent collaboration, instead creating a system where communication and security coexist.

A Model for the Future

By adopting a Secure Transparency approach, schools can

  • Identify risk factors early: When student support teams share critical insights, they can identify issues before they escalate, ensuring timely interventions.
  • Tailor support to individual needs: With the right context, educators can provide personalized care, moving beyond a one-size-fits-all approach to truly meet each student’s unique needs.
  • Maintain compliance: Thoughtful and flexible data privacy practices make it easier for schools to adapt to changing regulations and state-specific requirements.

Building Bridges, Not Barriers

Secure Transparency redefines how schools handle the complex balance between privacy and collaboration. By fostering trust, enabling thoughtful data sharing, and empowering educators, Secure Transparency paves the way for a school culture where every student receives the holistic support they need to thrive.

To learn more about Secure Transparency, check out the full Talking Technology with ATLIS podcast episode with August Schools CEO, Pete Russell!